Ensure that Tonido server is running in your target computer.Trouble Shooting Android App is unable to access the Tonido account However, the Tonido version must be upgraded to the latest Tonido inorder to use this App. Tonido Android App is fully compatible with all Tonido enabled devices (Tonido on Linux, Mac, Windows, Cloud) and TonidoPlug. Is Tonido Android App compatible with Tonido Cloud? It is available by clicking on the settings icon in the main accounts page. Tonido Android App allows setting an access code to lock the Tonido android app. The authentication information is saved securely in Android's security infrastructure and cannot be accessed by any one even if your device is lost.įurthermore the connection between your Android device and Tonido server can be secured by using instead of (albeit at a cost of speed) and finally all access to the Tonido server in LAN (where your Android device and the Tonido server are in the same network) are always direct access (your data is never sent outside the network in those cases). Once the account is authenticated, you will be able to access the files in the remote computer or Tonido plug or Tonido Cloud by selecting the account. Remote Answer (Required only if you have set it up): your remote answer Start the Android App and Click on the icon on the main page of the app to add a new account. Once you have installed and started Tonido server, Download the Tonido Tonido App from Google Play Appstore. Click on the following image to download and install the Tonido server. Tonido is free and is available for a majority of Operating Systems. In order to access your computer, you need to install and run Tonido server. Tonido Android app can be used to access any computer or TonidoPlug device. Works with Kindle HD but not with older Kindles. Tonido's latest app is only available for Android OS versions 4.0 ( ICE_CREAM_SANDWICH) and above. Post your logs in our forums, by following steps at: TonidoPlug Logs. We would like to take a look at the logs. Please follow steps here, to clean Flash Disk: Clean Flask Disk. Let's make sure your internal Flash Disk is not full. If this didn't solve the problem, go to the next step.ĥ. After resetting to DHCP, go to your Router's client list to get the new IP address of the TonidoPlug and use the IP address to access. Follow the steps listed at TonidoPlug DHCP Reset. There is a possibility that the TonidoPlug was set to Static IP at some point. Check the Router's client list to see if your TonidoPlug shows up and use the correct IP address. Replace the Ethernet cable with the one you know that works. Make sure the Ethernet cable connecting the TonidoPlug and the Router is in good condition. If it shows, make sure you are typing the correct IP address of your TonidoPlug. Check to see if the TonidoPlug shows up on the Router's client list. Note: Make sure you are typing the correct IP address of your TonidoPlug i.e., use the plug's IP address, such as, and NOT the 2. ![]() ![]() Wait for couple of minutes and try logging in. Unplug TonidoPlug from power and connect it back. Tonido software didn't start properly, so it couldn't update the latest IP information of the TonidoPlug to the website.ġ.This could happen when the USB disk is removed from the plug without unmounting it first. Though the plug was able to get a proper IP address, it might not have correct DNS or gateway setting. TonidoPlug is not able to connect to internet.You are unable to determine the IP address of the plug both from the website as well as from your home router. Sometimes your TonidoPlug becomes inaccessible.
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